Our Process

Simple, Transparent, and Hassle-Free

At Partners in Energy (PiE), we believe that switching to solar or upgrading your energy solutions should be a seamless experience. Our process is designed to ensure you get the best system for your needs while making the journey as smooth as possible. From your first enquiry to post-installation support, we’re with you every step of the way.

Step 1. Contact & Collect

  • Contact PiE via phone, email, SMS, our Socials or Whatsapp – Whatever works best for you!

  • We collect couple of simple, key pieces of information to help us begin preparing a proposal for you. Please provide your last 6 months of electricity bills and a photo of your switchboard.

Step 2. Consult & Site Check

  • We arrange a consultation at a time that suits you to discuss your current energy use and future plans for your property.

  • Site Visit: Unlike many providers, PiE always conducts a pre-installation site check to ensure our proposed system is the perfect fit and will deliver the savings you expect.

Step 3. Lock It in with PiE!

  • Once you’re happy with our proposal, approving it is as simple as clicking a button!

  • Finance Options: If you’re considering finance, we’ll connect you with our trusted Finance Partners to explore the best options for your budget.

Step 4. Install Day!

  • On installation day, one of our passionate and skilled crews—led by a Solar Accreditation Australia (SAA) Approved Installer—will deliver a high-quality installation.
  • Once installed, our Lead Installer will walk you through how your system works and show you how to monitor performance using apps.

Step 5. Ongoing Support

  • System Documentation: Our Design and Operations Guru, Kenny, will provide you with a complete system manual, including: Warranties, Compliance certificates and next steps for setting up a smart meter.

  • Ongoing Support: We pride ourselves on being accessible and responsive. If you ever have questions or need assistance, we’re just a call or message away!

Contact Partners in Energy

We’d love to hear from you and tell you more about our services and offerings. Get in contact with us today so we can help you with your requirements.

Partners in Energy – Orange Office

Partners in Energy – Sydney Office

Recent Residential Solar Projects

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  • What to Ask the Experts before Getting a Solar Solution in Sydney!

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Partners In Energy
“Toby and his team did a great job with our solar installation in Orange. Toby was responsive and patient in answering questions and providing various options. The team were very accomodating in fitting the install into our availability. It was quick and professional. Great to be able to use a local team.”
Marjorie Marshall
“Excellent customer service and post install advice. Today and efficient install team.”
Sally Engeler
“Great people to deal with. Workman ship is outstanding. Will definitely use again for any future projects”
Matthew Sutton
“Partners in Energy installed an EV charger. I was really pleased with their work.It was neat, clean and efficient. The installers were courteous and helpful. Nothing was a problem for them!”
Sean O’Toole
“Clear communication without pressuring to make a decision. A business run with integrity”
Perry Tyler
“I obtained many quotes when considering the right solar system for my place. I found Partners In Energy to be the most honest and knowledgeable. They installed what was appropriate for my place. They were timely and efficient and took the time to make sure my needs were met. The install was of the highest quality.”
Justin Landers